African Bank

Top-five South African retail bank. 800+ branches nationwide.
The environment
A large branch network with non-core procurement running across hundreds of sites — cleaning supplies, stationery, uniforms, maintenance materials, and operational consumables. No consolidated delivery model. Fragmented supplier relationships. Cost-center allocation inconsistent across the network. Finance team spending significant time on receipting reconciliation and exception resolution.
What Black Ridge delivered
A full procurement and fulfillment program across non-core categories. Ordering consolidated through Streamline™. Delivery aggregated across the branch network — one consolidated shipment per branch per cycle. Budget controls and approval workflows configured to the bank's cost-center structure. Audit-ready reporting aligned to finance review cycles.
What changed
Delivery duplication eliminated across the branch network. Management hours returned to core banking activity. Cost-center allocation cleaned up. Finance team time on procurement exceptions reduced significantly. Full audit trail on every transaction in the program.

